Privacy Policy

Last Updated: 12-12-2024

Consent to Privacy Policy

Cococarts (“we,” “us,” “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.cococarts.com (“Website”) and use our services.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access the Website.

Note:
i) By using this Website, you consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and forms part of the Website’s Terms & Conditions.
ii) Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their respective privacy policies.

1. What Information We Collect

1.1 Personal Information

We collect personal information including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (credit card, debit card, UPI)

  • Order history and preferences

  • Account details (username, password)

  • Any other information you voluntarily provide

1.2 Non-Personal Information

We may also collect non-identifiable data such as:

  • IP address

  • Browser type and version

  • Device type and information

  • Cookies and tracking technologies

  • Geolocation data

  • Website usage data

1.3 Automatic Information

We may collect certain data automatically, including:

  • Cookies: Small files to improve your user experience

  • Web Beacons: Used to track visitor behavior

  • Location Data: With your consent, for location-based services

1.4 Email Communications

By signing up for our newsletters or services, you agree to receive emails regarding orders, updates, and promotions. You may opt out at any time via the “unsubscribe” link or your account settings.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Communicate with you about orders, shipping, and customer service

  • Improve our Website and personalize your experience

  • Send you marketing communications (if you opt-in)

  • Prevent fraud and ensure data security

  • Comply with legal obligations

3. Sharing of Information

We may share your information:

  • With service providers (e.g., payment processors, shipping partners)

  • For legal reasons (e.g., subpoenas, court orders)

  • During business transfers (e.g., mergers or acquisitions)

  • With affiliates (only with your consent)

4. Cookies and Tracking Technologies

We use cookies to:

  • Save user preferences

  • Analyze website performance

  • Provide personalized content and ads

You can control cookies via your browser settings. Disabling cookies may limit Website functionality.

5. Your Rights and Choices

You have the right to:

  • Access the personal data we hold

  • Correct inaccuracies in your information

  • Delete your information (subject to legal requirements)

  • Opt-out of promotional emails

  • Request data portability in a machine-readable format

To exercise these rights, contact us at info@cococarts.com.

6. Security of Your Information

We implement security measures like encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Third-Party Links

Our Website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal data.

8. Children’s Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have, please contact us, and we will promptly delete the data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date. We recommend reviewing this page regularly.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please reach out:

Cococarts India Private Limited
Email: info@cococarts.com
Phone: +91 9082258851
Address: Chembur, Mumbai 400071

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.